Editor Reviews

Lotte Online Duty Free is enhancing their services to provide customers with an even better shopping experience. They offer various convenient features such as reserving a visit to your preferred brand's store through your phone, receiving a mobile queue ticket to avoid waiting in line, and using self-checkout services for a seamless checkout process.

The Lotte Duty Free App requires a few permissions in order to function properly. These permissions are mandated by regulations and assist the app in performing effectively. By granting permission, the app may utilize your personal information for specific purposes. However, rest assured that no additional permissions are necessary to use the app. With your consent, the app can send you notifications regarding promotions and recommendations, enable secure sign-ins through biometric authentication, scan QR codes and passport details via your camera, as well as facilitate in-store checkouts using your location. You have complete control over which permissions you grant to the app, so feel free to adjust them as needed.

If you require assistance or have any inquiries, Lotte Duty Free offers a dedicated customer service center for online shopping. You can contact them at +82-1688-3020 between 09:00 and 18:00 (KST). Lotte Duty Free aims to provide a seamless and enjoyable shopping experience, while also prioritizing sustainability through their 'DUTY 4 EARTH' initiative.

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LOTTE ONLINE DUTY FREE