Editor Reviews

Smart Tutor is similar to having a technology expert at your fingertips! This app, available for Android phones and tablets, allows you to troubleshoot and enhance your device without having to get up from the couch. With Smart Tutor, you can perform various tasks such as transferring data, backing up and restoring your files, learning about new features, checking for updates, and adjusting account settings. Simply download the app from the Google Play Store and contact the Samsung Contact Center to receive a 6-digit code. This code will connect you with a tech expert who can diagnose your device remotely. Rest assured that your personal information is secure with this app. Whenever you need assistance with your Android device, Smart Tutor is there to help!

Smart Tutor is highly praised for its safety and reliability. Users can rest assured that their personal information, such as photos, messages, and emails, will not be accessed by intrusive tech experts. Additionally, the platform is user-friendly and accessible from anywhere with a stable internet connection like 3G/4G or Wi-Fi. Moreover, Smart Tutor offers useful features such as screen sharing, chatting, and locking screens or apps, enhancing the overall user experience.

When using Smart Tutor, there are a few important points to keep in mind. Firstly, this app is only compatible with Android OS versions 2.3.6 and above. Unfortunately, if you have a Galaxy Nexus or any other 'Google Experience Device', it will not be supported. Additionally, please note that connecting to the app using 3G/4G may result in additional charges depending on your data plan with your network provider. Therefore, before connecting, it is advisable to check if there is free support available through Wi-Fi.

Features

Smart Tutor is an extremely easy and quick way to receive assistance with your Samsung devices. Additionally, it is completely secure.