Editor Reviews

The Helix Fi app is your Wi-Fi network superhero, offering a range of features to help you manage your internet at home. You can identify connected devices, rename them, or disconnect them if needed. Additionally, you can regulate internet usage for family members to ensure appropriate content is being accessed. The app also allows you to monitor data usage, troubleshoot Wi-Fi issues remotely, and update login credentials at any time. In essence, it provides everything you need to control your Wi-Fi network effectively.

The Helix Fi app is extremely useful, offering four convenient sections. The Overview section allows you to access your network name and password, check the status of your internet connection, and restart your Helix Fi gateway if necessary. In the Connect section, you can test your internet connection on all devices, view details about your Wi-Fi, and monitor your data usage. The People section enables you to create profiles for family members and manage their internet usage, such as turning it off at bedtime. Lastly, the Home section allows you to connect and control various smart devices like lights, locks, and thermostats from a single location.

If you require assistance, simply visit the Support tab on the Videotron website. There, you will find helpful articles that can guide you through various tasks. Additionally, the Helix Fi app is available for free to all Videotron Helix customers with a Helix Internet or Helix TV and Internet plan. If you are not a Helix customer, don't worry! You can explore their Helix Internet plans to see the available options. To begin using the app, download it onto your phone or tablet and follow the setup instructions. It's simple and easy!

Features

Control your Wi-Fi Internet network