Editor Reviews

Section 1:

The Android Support tool is extremely useful and secure, assisting agents, team leads, and managers in managing their accounts efficiently. It allows users to schedule their day, communicate with the appropriate individuals, store important messages and information in one location, and access Zendesk from any location. This innovative tool provides a summary of ticket views, customer insights through profiles, the ability to start new conversations and tickets instantly, real-time notifications, and tracking team performance.

Section 2:

By having support for Android, you can take photos or add files to your tickets, access important information with tags, notes, and customer details, and provide feedback directly from the app. Zendesk develops software to enhance customer relationships, and Support is a useful system that assists in managing, prioritizing, and resolving support tickets.

Section 3:

Zendesk Support is completely free and provides an excellent tool for managing your customer relationships. You can log into your account from any location, stay organized with daily tasks, and receive immediate notifications for important updates. Additionally, the Android version of Support allows you to monitor your team's advancements, add tags and notes for additional context, view customer information, and provide feedback directly through the app.

Features

Provide great support - anytime, anywhere